Privacy Policy

Privacy Policy

Effective Date: 01/01/2026

Engelsen Frame (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Name, business name, and contact information (email, phone number)

• Billing and shipping details

• Order history and account activity

• Communications you send to us

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill orders

• Communicate with you regarding orders, services, or support

• Improve our products and services

• Send operational notifications (e.g., order updates, account notices)

3. SMS Communications & Consent

By providing your phone number, you consent to receive SMS (text) messages from Engelsen Frame, including:

• Order updates

• Account notifications

• Customer service communications

Message frequency may vary.

Message and data rates may apply.

You can opt out at any time by replying STOP to any message.

For help, reply HELP or contact us at support@engelsenframe.com.

4. Sharing of Information

We do not sell or rent your personal information.

We may share information with:

• Service providers who help us operate our business (e.g., shipping, payment processing, messaging services like Twilio)

• Legal authorities when required by law

5. Data Security

We implement reasonable safeguards to protect your information, but no system is 100% secure.

6. Your Choices

You may:

• Opt out of SMS messages at any time (see above)

• Contact us to update or correct your information

7. Contact Us

If you have questions about this Privacy Policy, contact us at:

support@engelsenframe.com

8. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.